Fatima Ezahra Ben Mellouk is a Supply Chain and Customer Operations leader at Pirelli Tyre (Suisse) SA, with extensive experience in logistics, customer service excellence, and supply chain transformation. Based in Switzerland, she leads strategic initiatives across distribution, digital integration, and customer operations, collaborating with commercial, logistics, and IT teams throughout Europe. Her expertise includes network optimization, logistics innovation, service-level improvement, and large-scale business transformation projects. At Pirelli, she has successfully driven key initiatives involving dealer networks, logistics partnerships, digital platforms, and customer-centric supply chain solutions, supporting sustainable growth and operational excellence.